Shipping policy

Shipping Policy

Last updated: July 11, 2026

Thank you for shopping with KiTechHome. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times:

United Kingdom: 5–10 business days
Europe: 5–12 business days
United States & Canada: 7–15 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (if available).

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your package is delayed or appears to be lost, please contact us at support@kitechome.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.